Management.
The work behind the work. Ops, membership, events, sponsorships, and the operational muscle that turns a good org into a running one. Especially good for membership groups and small nonprofits without the internal team to run the machine.
The work itself.
Association & membership management
Every membership org with a board that wants to grow. Renewals, member communications, sponsor relations, event calendars, all the way down to the CRM record. Full stack of running a membership org so your staff can focus on programming.
Event production
Annual galas, CLE seminars, fundraisers, member mixers, panels, awards. Registration platforms, sponsor packages, run of show, day-of coordination, and wrap reports that actually tell you what worked. Sold-out and self-funded is the target.
Project management
Complex programs across teams, vendors, and stakeholders. Timelines, budgets, deliverables, dependencies, weekly reporting. We hold the whole thing accountable to itself so nothing slips through a crack that nobody was watching.
Planning & implementation
Strategic plans that don't sit in a drawer. Board offsites, stakeholder interviews, priority stacking, then the follow-through the plan usually doesn't get. Design plus delivery.
Google Grants management
Ten thousand a month in free ad spend most nonprofits qualify for and never claim. We apply, configure, and manage the campaigns quarter after quarter. Free acquisition channel, on tap.
Brand strategy
Positioning, voice, messaging architecture. Where the org shows up in the world and what it stands for. Not a logo exercise. The strategic layer that everything visible has to answer to.
Reporting, research & audits
Analytics dashboards, communication audits, marketing audits, benchmark studies against your peer set. Know what's actually working and what you're spending on habit before you double down on either.
Database & CRM
Salesforce, HubSpot, Copper, MemberSuite, iMIS, YM. Setup, cleanup, migration between platforms, integration with your website and email. Data that stays clean so campaigns actually work.
Every Management engagement comes with.
Direct line to Mark
Every engagement led by Mark himself. No account manager between you and the person doing the work. First call, last commit.
Weekly rhythm you can plan around
Weekly status, monthly deep-dive, quarterly strategy review. You always know where things stand and what happens next.
Records that outlive the engagement
Every process documented. Every decision logged. If you ever move on from us, the whole record is yours.
Clear roles & escalation paths
Who owns what, who signs off, who gets called at 11pm. Written down before the work starts, not after something breaks.
Numbers that mean something
Monthly reports focused on outcomes, not activity. Registrations, renewals, revenue. What actually moved.
A runbook when we wrap
Post-engagement documentation your team can operate from. No hidden dependencies. No lock-in you didn't ask for.
Work we've done in Management.
Three shapes a Management engagement typically takes.
- Monthly board reporting
- Event execution
- Member communications
- Sponsor management
- Scoped timeline
- Dedicated team
- Fixed handoff
- Monthly strategy calls
- Async advice
- Board prep support
Questions we get asked
Project management, planning, events, reporting, database and CRM work, brand management, association support, and Google Grants administration. It is the layer that keeps marketing running once the strategy is set and the assets exist, which is the part that most often falls over.
Yes. We run the schedule, the milestones, and the reporting across whoever is doing the work, including teams that are not us. Someone has to hold the whole picture, and it is hard for that to be one of the vendors delivering a piece of it.
It is Google’s program of donated search advertising for eligible nonprofits, and the qualifying part is usually straightforward. The harder part is that the account has real policy requirements and quietly stops delivering if nobody tends it. We handle the application and the ongoing management, which is the half that gets abandoned.
Milestones you can see, regular status updates, and reporting that says what moved rather than what was busy. You have a direct line to the crew, and you are not filing tickets into a queue to find out where something stands.
Work is scoped and estimated up front, then billed the way that fits the engagement: project, retainer, or hourly. Larger engagements split into milestones. Management work is usually continuous rather than project-shaped, so an ongoing arrangement tends to fit it best.
Let's just talk.
No slide deck. No pitch. Every first conversation is thirty minutes with Mark. Real read. Real fit. Then we go.
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