MB Overview
What services do you offer?
- We offer a comprehensive range of marketing services, including branding, graphic design, digital marketing, social media strategy, web development, content creation, and project management. We tailor our solutions to meet the unique needs of each client.
What types of businesses do you work with?
- We work with a wide range of businesses, from startups and small businesses to established enterprises across various industries. Whether you’re looking for a full-scale marketing campaign or support for specific projects, we can help.
What makes your agency different from others?
- Our approach is holistic and bespoke. With over 15 years of experience, we offer end-to-end solutions and a personalized touch. We are committed to delivering results-driven strategies and fostering long-term partnerships.
What platforms do you specialize in for digital marketing and web development?
- We are experienced in a variety of platforms WordPress, Wix, Squarespace, Shopify, and others. We also manage campaigns across social media platforms like Facebook, Instagram, LinkedIn, and Google Ads.
How do you handle confidentiality and security for client projects?
- We take client confidentiality seriously. All information shared with us is protected, and we’re happy to sign NDAs or any other agreements to ensure your data and projects remain secure.
Do you work with companies outside of your region?
- We serve clients across the U.S. and internationally. Our team is adept at remote collaboration and delivering results no matter where you’re located.
Projects, Timelines & Communication
What is your process for starting a new project?
- We start by understanding your goals and needs through an initial consultation. From there, we develop a strategy, present deliverables, and set a timeline. Communication and collaboration are key throughout the process.
How long does it take to complete a project?
- Timelines vary based on the project scope. We’ll provide an estimated timeline once we assess your specific needs and project requirements. However, we pride ourselves on efficiency without compromising quality.
How do you handle revisions & feedback?
- We value collaboration and make sure your feedback is incorporated at key stages. Each project includes a set number of revisions to ensure the final product meets your expectations. Open communication is a priority for us throughout the process.
How do you manage timelines & deadlines?
- We create a detailed project timeline at the outset and use project management tools to track progress. Clear milestones and regular updates ensure that we stay on schedule and meet all agreed-upon deadlines.
Can you work on a rush project or tight deadline?
- Depending on the nature of the project, we can accommodate rush timelines. We’ll evaluate the request and let you know if we can meet your deadline while maintaining the quality you expect.
How will we communicate throughout the project?
- We believe in clear and consistent communication. We offer regular status updates via email, phone calls, or virtual meetings to ensure we stay aligned.
Collaboration & Training
Can you work with our in-house marketing team?
- Absolutely. We often collaborate with in-house teams to provide additional expertise, fill gaps, or offer specialized services. Our goal is to work seamlessly with your existing resources to achieve the best possible outcomes.
Do you offer training for our team?
- Yes, we can provide training on how to manage and maintain your new website, run social media campaigns, or use other marketing tools. Our goal is to empower your team to continue building momentum after our work is done.
Investment, Reporting & Success
What does your pricing structure look like?
- We offer customized pricing based on the scope of work. After an initial consultation and understanding of your needs, we will provide a detailed proposal with transparent pricing for each service. We also offer hourly or retainer pricing.
Do you offer payment plans?
- Yes, we offer flexible payment plans depending on the scope and type of work. For larger, long-term projects, we typically divide payments into milestones or monthly installments. We can discuss a structure that works best for your budget and project needs during our initial consultation.
How do you measure success for your campaigns?
- We set clear KPIs at the beginning of each project and use data-driven metrics to measure success. This includes tracking website traffic, conversion rates, engagement, and ROI, depending on your goals.
Do you provide analytics or reporting?
- Yes, we provide detailed reports that track the progress and performance of our campaigns. This includes website analytics, social media insights, and other metrics tailored to your objectives, allowing you to see the impact of our work.
Do you offer ongoing support after a project is complete?
- Yes, we offer post-project support, including maintenance for websites, continuous social media management, and performance monitoring. We’re committed to helping your business grow long after the project wraps up.
Getting Started
How do I get started with your agency?
- Getting started is simple. Reach out via our contact form, email, or phone, and we’ll set up a consultation to learn more about your needs and how we can help. From there, we’ll craft a custom proposal and get the ball rolling.
Can you help us with just one specific service, like social media or web design?
- Yes! While we offer comprehensive marketing solutions, we also provide standalone services like social media management, graphic design, or web development based on your specific needs.
What happens if my needs change mid-project?
- We understand that business needs can evolve, and we are flexible in adapting to changes. If new requirements arise mid-project, we’ll discuss adjustments to the timeline and budget to accommodate the additional work.